Support
Write to us at [email protected]. Include the email address on your Gambit account and, if something broke, what you tapped and what you saw. Never send your password.
Common questions
I cannot sign in
Check that your email is typed correctly and your password is at least six characters. If you signed up recently, look for a confirmation email and confirm it first. Still stuck? Email us from the address on your account.
My Chess.com or Lichess games will not import
Check the username spelling. Gambit reads public games only, so a private profile will not work. Both sites limit how often games can be fetched, so wait a few minutes and try again. You can also paste a PGN or import from a screenshot.
Screenshot import picked the wrong position
Screenshot recognition is best effort. The app shows you the position to confirm before it is used. Correct it or use a PGN for exact results.
How do I restore my purchase?
Open Settings, then Restore purchases, while signed in with the Apple ID used to buy.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, pick Gambit and cancel. Deleting your Gambit account does not cancel it.
Can I get a refund?
Apple handles refunds. Request one at Apple’s refund page.
Did the coach get a move wrong?
The engine chooses moves, so a wrong move is very unlikely. Explanations can occasionally be off. Email us the game and the move number and we will look.
How do I delete my account?
Settings, then Delete Account. More on the deletion page.
See also the Privacy Policy and Terms of Service.